- How much does shipping cost to USA? How long will it take my package to get here?
Shipping in USA costs $6, tracking is provided. Tracked shipping takes 4-8 business days, usually closer to 4 than 8. Shipping is free on orders over $150.
- How much does shipping cost to Canada? How long will it take for my package to get here?
Shipping to Canada costs $8, tracking is provided. Tracked shipping takes 4-8 business days, usually closer to 4 than 8. Shipping is free on orders over $150.
- Do you have a separate store for Canadian customers?
Yes we do, Canadian customers please visit us at www.vapenorth.ca for shipping from within Canada!
- Where do you ship orders to?
We ship orders anywhere in Canada & USA and internationally as well! We use FedEx for international shipping.
- What will the charge say on my credit card statement?
All shipments come from SPV Enterprises.
- What options for payment do you accept?
We accept payment by Visa, MasterCard, and Amex.
- What will the return address say on my package?
The return address will be to Fulfillment Center.
- How often do you ship? How long until I receive my tracking number (if I chose tracked shipping)?
We ship orders out every day! Tracking is typically provided within 24hrs (except on weekends), but sometimes the orders ship even faster than tracking goes out.
- Where do you ship from?
Though we are based in BC, Canada, we ship most of our orders from our warehouse in Florida, USA. If you have a question about where your order will ship from, please contact me.
- Can I get ahold of you?
Yes, please do! Scroll to the bottom of the page for multiple ways to contact us, we'd love to hear from you!